Return & Refund Policy

Last Updated: June 2026

At ZARHAM CHOICE, customer satisfaction is our priority.

Return Eligibility

You may request a return or replacement if:

• The product arrives damaged or defective.

• You receive the wrong item.

• The item is significantly different from its description.

To be eligible, you must contact us within 7 days of receiving your order and provide clear photos of the issue.

Non-Returnable Items

We do not accept returns for:

• Change of mind purchases

• Incorrect orders placed by the customer

• Used, damaged, or altered products

• Personalized or customized items

Refund Process

Once your request is reviewed and approved, refunds will be processed using the original payment method whenever possible.

Refund processing times may vary depending on your payment provider.

Replacement Orders

In eligible cases, we may send a replacement product instead of issuing a refund.

Shipping Costs

Shipping charges are generally non-refundable unless the error was caused by us or our supplier.

Contact Us

For return or refund requests, please contact us with your order number and supporting photos.