Shipping Policy

Shipping Policy

Last Updated: July 8, 2026

Thank you for shopping with Zarham Choice. We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–2 business days after payment has been successfully received.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • United Arab Emirates (UAE): 2–5 business days

  • GCC Countries: 5–10 business days (where available)

  • International Orders: 7–15 business days (depending on the destination)

Please note that delivery times are estimates and may vary due to courier delays, customs clearance, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Any free shipping promotions will be clearly displayed on our website when available.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number (where applicable). You can use this information to track your shipment.

Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate before placing your order.

Zarham Choice is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping details provided by the customer.

Customs & Import Duties

For international orders, customs duties, import taxes, or other local charges (if applicable) are the responsibility of the customer. These fees are determined by your country's customs authorities and are not included in the product or shipping price.

Delayed or Lost Shipments

While we work with reliable courier partners, delivery delays may occasionally occur due to circumstances beyond our control.

If your order has not arrived within the expected delivery timeframe, please contact our customer support team and we will assist you in tracking your shipment.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery. Include your order number along with clear photos of the damaged package and products so we can investigate and provide a suitable resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the Contact Us page on our website.

We appreciate your trust in Zarham Choice and thank you for shopping with us.